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BIS Outage October 2011

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BlackBerry Always Gooder Than iPhone!

Posted by Kevin Michaluk on 21 Oct 2011 8:32 pm
[ youtube video link for mobile viewing ] In case last week's service outage has you losing faith and you're thinking it might be time to trade in your BlackBerry for an Apple iPhone, you may want to do yourself a favor first and watch this BlackBerry vs. iPhone video. It yet again proves what all us crazy CrackBerry users know.... when it comes to fruity phones, BlackBerry is always...
Listen to the RIM BlackBerry Service Press Conference replay
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Listen to the RIM BlackBerry Service Press Conference replay

Posted by Adam Zeis on 13 Oct 2011 12:16 pm
Direct Audio Download Link If you missed the live BlackBerry Service Update Press Conference this morning, we have the audio here so you can check it out. During the call, both Mike Lazaridis and Jim Balsillie were on hand to explain the cause of the longest BlackBerry outage to date. They took questions from investors and media and helped shed some light on things for everyone....
CrackBerry Asks: What would you like to see, if anything, from RIM in terms of reparations for the BlackBerry service outage?
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CrackBerry Asks: What would you like to see, if anything, from RIM in terms of reparations for the BlackBerry service outage?

Posted by Kevin Michaluk on 13 Oct 2011 10:41 am
Are you looking for a BlackBerry hand out to make up for the service outage? If so, what?! Both of RIM's Co-CEOs were on today's BlackBerry service update conference call. One of the questions asked to them in the Q&A session was in regards to what RIM would do in terms of reparations to the customers who were affected these past few days. The answer from RIM was that the top priority was...
RIM says Global BlackBerry Services have been fully restored
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RIM says Global BlackBerry Services have been fully restored

Posted by Adam Zeis on 13 Oct 2011 10:30 am
On their BlackBerry Service Update Press Conference earlier today, RIM co-CEO Mike Lazaridis stated that all global BlackBerry services have been restored. The outage that started late Monday has been an ongoing issue with service loss across the globe. This is the biggest outage to date for RIM, and the first failure in over 18 months. You should see service back on your device now, so...
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Research In Motion Founder and Co-CEO Mike Lazaridis addresses BlackBerry service outage!

Posted by Kevin Michaluk on 13 Oct 2011 6:57 am
[ youtube video link for mobile viewing ] An update from RIM's Founder and Co CEO Mike Lazaridis. Would write more here but gotta jump in the car to head out for an early morning radio interview on all this BlackBerry outage craziness.... watch the video and leave a comment! RIM is holding a service update press conference live at 10AM EST - listen along with us on our live podcast.
CrackBerry Poll: BlackBerry Outage or BlackBerry Outrage? How ticked off are you over this disruption in BlackBerry services?
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CrackBerry Poll: BlackBerry Outage or BlackBerry Outrage? How ticked off are you over this disruption in BlackBerry services?

Posted by Kevin Michaluk on 12 Oct 2011 10:12 pm
  BlackBerry Outage or BlackBerry Outrage... Where do you rank? It's been a crazy few days in the BlackBerry World. For those in the EMEIA region who have been dealing with BlackBerry service issues since Monday, you're all my heroes for getting through it in one piece. Seriously, it's pretty crazy how hard it is to cope with no email / BBM / web browser etc. on your mobile device once...
BlackBerry Service Update - Letter from Robin Bienfait Chief Information Officer, RIM
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BlackBerry Service Update - Letter from Robin Bienfait Chief Information Officer, RIM

Posted by Bla1ze on 12 Oct 2011 7:23 pm
To All BlackBerry Customers: I want to first apologize for the service interruptions and delays many of you have been experiencing this week. I also wanted to connect with you directly, give you an update on the service issues we are trying to solve, and answer some of the questions and concerns you’ve expressed. You’ve depended on us for reliable, real-time communications, and right now we’re...
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BlackBerry Service Update Press Conference Live Blog! [Now Ended]

Posted by Adam Zeis on 12 Oct 2011 3:04 pm
<a href="http://www.coveritlive.com/mobile.php?option=com_mobile&task=viewaltcast&altcast_code=1d5a33b94d" mce_href="http://www.coveritlive.com/mobile.php?option=com_mobile&...
BlackBerry Service Update Press Conference [updated: Audio download available]
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BlackBerry Service Update Press Conference [updated: Audio download available]

Posted by Michelle Haag on 12 Oct 2011 3:03 pm
Direct Audio Download Link Update: The call ended with no real answers as to when BlackBerry services will be back up and running. RIM didn't really give any answers that we didn't already know, however they did explain a bit more of exactly what is going on and what caused the issues. Have a listen to the call in the player above or visit the link on the Research In Motion website...
Official BlackBerry Service Updates from Research In Motion
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Official BlackBerry Service Updates from Research In Motion

Posted by Kevin Michaluk on 12 Oct 2011 10:46 am
If you haven't discovered it yet, Research In Motion is posting updates on the status of BlackBerry service at RIM.com (and on UK.BlackBerry.com). Here's the timeline and where things are at: Wednesday 12th October - 9:45 (GMT-5) BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible...

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