We get a lot of news items sent in on the CrackBerry tips line each week, but yesterday we received one that was more of an essay than a tip. Sent it anonymously, it's the story of a BlackBerry user gone Android gone BlackBerry again. We see threads like this popup in the CrackBerry forums too, but this particular story really made me think about my Hierarchy of Smartphone Needs theory so figured it would make for a good blog post and some entertaining comments (bring on the fanboys!). The image above pretty much explains the theory (especially if you're familiar with Maslow's Hierarchy), but if you want the full details behind it then read this post.
Via our Smartphone Round Robin experiences of the past, one thing i've determined is there is no one best smartphone, but rather a best smartphone for an individual given their needs. Yes, a phone can definitely "win" at certain attributes (fastest browser, best battery life, most apps, best gaming experience, biggest screen, fastest processor, etc.) and you could make an argument that the phone with the most "wins" should be the best phone on the market, but that's not actually the case when it comes to the ownership experience as far I'm concerned. If your phone can't take care of the basics -- like make it through the day on a single charge or get through a phone call without dropping it or manage your communications effectively -- what good is all the other smartphone fluff? I'd rather have a phone that did less better, than a phone that did more but did the critical stuff worse. For me, the BlackBerry is still the best communication and productivity tool out there. In other words, it's really strong at the bottom half of the Hierarchy of Needs. While smartphones are continously improving, it's sort of impossible to be the best at everything, which also explains why the tablet category is getting popular. Assuming you can afford it, I'd argue you'll have the least compromise in your mobile existence by going with a formula along the lines of BlackBerry Smartphone + tablet (iPad, PlayBook, etc.) than by going for one of these current generation big touchscreen phones.
But hey, that's just me and my take on it (and obviously I'm a little bias on loving BlackBerry). So read the story below for some additional food for thought and sound off in the comments!