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What John Chen actually said in his Reuters interview

UPDATED: Reuters reached out to explain things. They claim the original quote from their story is accurate and was part of a bigger off-camera interview. It was still out of context, but it wouldn't be fair to suggest they misquoted, so I've updated the text.

Yesterday turned out to be a pretty big mess as far as BlackBerry news goes. Last night Reuters posted a brief story quoted John Chen saying they might get out of the handset business. Once a video interview was posted, it looked like a misquote (but wasn't) and snowballed down from there.

Here’s what went down: First, Reuters posted this story at 7:45 P.M. which quotes John Chen as saying, “If I cannot make money on handsets, I will not be in the handset business”. Since this was a quote from an interview it’s natural that people took as an accurate statement. The only problem with this quote is he didn’t actually say those words in the video interview that followed. I and many others saw the message from the video vs. the original Reuters story as conflicting. But Reuters tells me this quote was part of a longer (one hour) interview with about 20 people in the room, and he did actually say this.  I'm including the shorter video interview (which is created by the TV side of Reuters, not the news side) below. 

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A Thank You to all the app developers out there who support BlackBerry 10 natively!

When it comes to apps on BlackBerry 10, I want them all to be there available for download in BlackBerry World.

Preferably, I want those apps to be built native for BlackBerry 10, and better yet, Built for BlackBerry approved. In other words, the best apps are best-built with BlackBerry's BB10 SDK and are designed and optimized for the BlackBerry 10 user interface and experience. If that can't happen for whatever reason — lack of time, lack of resources, lack of caring — then I'm happy when a ported version of an Android app is available to fill that void. Even though it's not native, I'd rather have an app that works OK over not having one at all.

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Formula 1 driver Nico Rosberg chats with fans over BBM Channels

Ahead of the Australian Grand Prix in Melbourne, Team Mercedes Formula 1 driver Nico Rosberg took some time out of his busy schedule to chat with some fans over BBM Channels — through a live chat on the Mercedes AMG Petronas official channel — and answered some burning questions.

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Today's CrackBerry Mailbag letter comes to us from a CrackBerry reader in Bulgaria, who reminds us that while BlackBerry 10 has come a long way over the past year, there is still some filling in left to do around the edges. Specifically in this case, we're talking about the languages available for typing.

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Deal of the Day: Mobi Products S-Line Case for BlackBerry Z10

For today only, purchase the Mobi Products S-Line Case for BlackBerry Z10 and save 65% off the list price!

The Mobi S-Line is a slim, form-fitting TPU case that wraps around your BlackBerry Z10 to protect against drops and scratches while providing a better grip on your device. The case sports a unique "S" design on the back, giving your device a personalized look. There are several color options to choose from, too!

List Price: $14.95   Today Only: $5.25

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John Chen: BlackBerry isn't selling or leaving the handset business any time soon

Last night some stories were floating around stating that BlackBerry CEO, John Chen would "consider dumping" the handset business if that portion of the company remains unprofitable. Fact of the matter is, that's not the case — "my comments were taken out of context," he says.

Chen says he has no intention of selling off the handset business, and that the focus of the company is trying to make the business profitable.

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Contest winners: Blue Tiger SoundTRAX headphones and an external charger!

The results are in! We have the winners from our most recent contests. If you won you will be receiving an email from us in the next few days. If for some reason you don't receive an email within 7-14 days (be sure to check your spam/junk folder just in case, and verify the email address associated with your CrackBerry account) you can email us at contests(at) and we'll be sure to get you taken care of!

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Hues - Threes & 2048 Powered up! is a new BlackBerry 10 puzzle game brought to us from ReFocus Labs - who we already know from the likes of Tilt, ARKick and Pastry Push. If you take a look in BlackBerry World you'll find a bunch of different games along the lines of Threes/2048, but ReFocus Labs have put there own twist on things and have done a darn fine job. 

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Mumbai Indians

We've become accustomed to seeing BlackBerry branding over the last year with the Mercedes AMG Petronas Formula 1 team (and they are of to a flying start this season), but it looks like over in India BlackBerry are going to be sponsoring a sport the country are far more passionate about - cricket. 

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Roaming BB10

There's nothing worse than coming back from a vacation and getting a huge bill from your mobile carrier as you've been eating up data whilst in another county. There's a few ways to avoid this and luckily the options are baked right into BlackBerry 10 to make life easy for us.

Clearly switching off data altogether and just hitting up a Wi-Fi hotspot when you can will be the cheapest way of doing things and this can be done with a simple on/off toggle. BlackBerry 10 also gives us the option when roaming for data services to be on, off or my favorite is the prompt feature. If you ask me it makes sense to ensure your device is set to the 'prompt' option so when you land in another country and connect to a local carrier your BlackBerry will at least notify you if you wish to use data.

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BlackBerry patches buffer overflow vulnerability discovered in BlackBerry OS 10.1

Back in June of 2013, the BlackBerry Security Incident Response Team was advised by modzero that a buffer overflow vulnerability was discovered in BlackBerry 10 OS versions earlier than version As part of the process, the modzero team contacted BlackBerry to reveal their findings and laid out what exactly the issue was. In that time, BlackBerry has issued a fix for this vulnerability, which is included in BlackBerry 10 OS version and later.

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BlackBerry preparing for BES 5.0 SP4 MR7 rollout

While much of the BES focus at BlackBerry has been on BES 10 since its release, there's still plenty of working being done on BES 5 and if the new documents posted are any sign, BES 5 admins will have a new maintenance release to roll out soon. The documents for BES 5.0 SP4 MR7 have now been posted to the BlackBerry Enterprise Portal for IBM Domino, Microsoft Exchange and Novell Groupwise. Across the board, the following changes are noted.

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Speaking to Reuters, BlackBerry CEO John Chen said the company would consider dumping the handset division. This would only be the case if the unit remained unprofitable. The company is also looking at broadening its corporate reach by considering strategic partnerships and acquisitions.

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Over 60% of CrackBerry readers want the ability to theme BlackBerry 10

One of the things I miss about BlackBerry 7 devices is the ability to change up the theme. With BlackBerry 10, I sometimes get bored with the look and wish I could change things up like on old devices. I have a bit of "wallpaper OCD" so instead of changing themes, I find myself constantly changing my wallpaper to keep things fresh — and it seems that I'm not alone.

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Accessory Roundup - Enter to win a car kit for your BlackBerry!

Spring is nearly upon us and for me, that means road trips. I look forward to the warmer weather when I can pack the family in the car and hit the road for destinations unknown — but not without my BlackBerry along for the ride. For that I always make sure to have a car mount handy so my BlackBerry is at the ready when it need it for navigating, playing music or just taking phone calls.

My current setup is for my Q10 using the ProClip Suction Cup Mount, but I also have an Aduro U-Grip+ Universal Car Mount ready to roll should I change up devices on the fly.

Whatever your setup, we have the perfect solution for your BlackBerry in the car — check out all the great car kits & mounts at, and keep reading for your chance to win one!

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Deal of the Day: CrackBerry Leather Holster for BlackBerry Q10

For today only, purchase the CrackBerry Leather Holster for BlackBerry Q10 and save 57% off the list price!

The stylish CrackBerry branded Leather Holster is made of a fine, durable leather that features a fixed belt clip on the back to secure to your waist, pocket or purse. This case gives you and your BlackBerry device a sleek, professional look while keeping it safe from drops and scratches at the same time.

List Price: $29.95   Today Only: $12.95

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As I'm sure you all know - 4G is available on all currently released BlackBerry 10 smartphones (barring the Z3 in Asia to be released later this month). However, for many folk around the world 4G is a relatively new technology and in many markets, including the UK, it's still in limited supply in terms of coverage. 

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The BlackBerry Experience event - Round one for the U.S.A in NYC

We've known for some months now that BlackBerry will not be hosting BlackBerry Live this year, but instead will be focusing on smaller events targeting specific enterprise customers.

Things kick off in America tomorrow (April 10th) in New York City where the BlackBerry executive team will hosting the first of these global events. 

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BlackBerry Coupe Concept

Its BlackBerry 10 concept time once again and CrackBerry forum member Ziro1 has been hard at work coming up with the idea of the BlackBerry Coupe. I have to say that on a personal note both the all-touch and hardware keyboard versions of the concept look absolutely beautiful. 

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Alpha Browser

It was only a week ago that we introduced you to Alpha Browser for BlackBerry 10 with a quick video review. The developer was straight onto the feedback you all gave and has already implemented an array of changes and improvements to make the experience even better. 

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