Articles by Crackberry Kevin

Double Typing Issue BlackBerry Q10

If you jump into CrackBerry's BlackBerry Q10 Forum and sort the topic threads by popularity, the second most-viewed topic is about the BlackBerry Q10 'double typing issue'.

For those who have experienced it, you know the 'issue' I'm referring to. Sometimes when you're typing and you press a letter on the keyboard once, instead of one letter showing up on the screen you get two. When it happens, it's frustrating as all heck. What's also frustrating is that when it begins happening frequently, there doesn't appear to be a quick fix for it. Updating or reloading the OS doesn't seem to help, which points to it being a hardware malfunction of some type. Swapping the phone for a new one appears to fix it - though, for some owners on CrackBerry who have done just that, eventually the problem has ultimately reappeared.

What's DIFFICULT for me to say though is what percentage and just how many Q10 owners out there have actually experienced this issue. Based on the 66k views on the forum thread and 1200+ replies, it seems like a big number, but also maybe a small one in the grand scheme of things. If a really high percentage of owners were experiencing the issue, I'd expect to have heard even more on it. Personally, I have owned and used four different Q10 models now and have yet to personally experience the double typing issue. I should also say this isn't a brand new Q10-only phenomena. Over the years we have seen this issue get reported from time to time on other full keyboard device models, including the 9900.

That all said, I've received some tweets and emails and noticed some comments on recent articles here asking us to bring some more attention to the issue, in the hopes that it will get addressed or acknowledged one way or another. So that's what this post is about. If you're a Q10 owner, be sure to vote on the poll below. And if you're a Q10 owner who has experienced the double typing issue, be sure to take this opportunity to really describe what you've been experiencing. Maybe we can make some magic happen.

Do you regularly suffer the "double typing issue" on your Q10?
BBM Channel Chat Survivor!

Hoh. Lee. Shi. Te. I feel like the BBM team should give me a medal or something for surviving my first scheduled BBM Channel Chat. My frick'n thumbs hurt right now.

From the moment my BBM status automatically updated to "Available to Chat" I was typing non-stop as fast as I could trying to reply to everybody who was messaging me. And when the status automatically updated 30 minutes later to end my chat session, I spent the next 30 minutes typing replies to everybody I had yet not responded to. It was simply impossible to keep up with. I didn't count how many people were chatting with me, but it was a lot. When we do it again on Wednesday, I'll try and get somebody here to help me shoot some video of it, so you can get a perspective of what it looks like on my end.

Lit Up 9900 Trackpad

Or more specifically, I hope like the BlackBerry Bold 9900, there is a ring or design element around the BlackBerry Classic's trackpad that lights up for notifications, and is last to turn off when the screen / keyboard backlighting powers down.

I had this realization when I was out for dinner with my cousin Vinny on the weekend. He was on his Bold 9900 all night, and the room was fairly dark, and every time he put the phone back down on the table I couldn't help but notice that awesome power down sequence which has the trackpad turning off last (see instagram video below).

Memorial Day Weekend sale

In honor of the Memorial Day weekend we have loads of the latest goodies in stock at ShopCrackBerry for all of your devices including the BlackBerry Z30, BlackBerry Z10 and BlackBerry Q10. Everything is 20% off during our Memorial Day Sale (now through May 28) and that means you can save big on cases, batteries, headsets and more.

'Murica!

America!

To all my friends in America — especially those currently serving in the country's armed forces — have a quality Memorial Day. Put down your phones and spend time with your family and friends. Remember all those who have served and died while protecting your rights and freedoms.

As a Canadian, I have a lot of respect for my neighbouring country and the role it has served in the world. And don't worry - I'll be still be working away today, so you'll all have plenty of reading to catch up on tomorrow.

Have a great Memorial day!

The real reason My Cousin Vinny downgraded from the BlackBerry Z10 to a Bold 9900 and is waiting on the Classic...

"Because I can use it way better while driving"

Ok, Ok. Now before you go ripping Vinny apart in the comments, let me tell the full story here.

My cousin Vinny isn't Joe Pesci. He's actually the guy below.

And Vinny isn't technically my cousin. In reality, he's my fiancée's godmother's sister's daughter's boyfriend (and that's the truth). He's also a hardcore BlackBerry user. Not hardcore in the sense that he lives in CrackBerry's forums and knows everything there is to know about the device. He mainly uses his BlackBerry as a communication tool and he uses it a LOT.

Chat with CrackBerry Kevin on BBM Channels every Monday and Wednesday!

Earlier today on my BBM Channel, JT suggested that I turn on the "Chat Hours" of my BBM Channel so I could have regularly-occurring conversations with my subscribers. It was a great suggestion, so I'm wasting no time in doing it!

I've now set my Chat Hours schedule to begin on Mondays and Wednesdays starting at 12:30pm Central Time (aka 1:30pm Eastern, aka 6:30pm GMT). I only set them to be live for thirty minutes for now, but I'm sure once we get going I'll keep typing until my thumbs develop blisters or somebody in our virtual office yells at me to get back to work.

As for what we'll chat about, well - that's up to YOU! I'd assume BlackBerry will be a topic of choice among many, but I'm well-versed in many subjects, including Formula 1, Gordon Lightfoot, Yoga Pants, The Art Of Picking Up Women (seriously, Miss CrackBerry is like an 11 while I'm maybe a 6.5) and much, much more... :p

Seriously though, I'm really looking forward to connecting with all of you on BBM Channels. This is exactly the kind of intimacy that sets BBM apart from other social platforms. If you have a question for me, this is your chance to ask it. I have no idea how easy or crazy this will be to manage, so I thank you in advance for your patience. I'll do my best to message everybody to messages me. Let's have some fun!

If you're not already subscribed to my channel, you can search for CrackBerry Kevin in BBM channels and find it that way, or add C00010BC5 or scan the barcode below. And if you're reading this and have yet to use BBM Channels, be sure to check out our guide on How To Use BBM Channels.

From the Editor's Desk: Home For A Rest

CrackBerry Mom

After what's been nearly a straight month of travel and suitcase living, I'm glad to now be home for a rest. This past week was especially brutal. What should have been two easy days in NYC and a day trip to Atlanta had me racking up more travel follies in one trip than I've experienced in the past three years.

I managed to have one of the worst overpriced hotel experiences of my life (I suggest you never ever ever ever stay here - I swear the place is haunted) and out of five flights for the week only one wasn't delayed for over two hours. And you just gotta love when you leave the gate for a 2.5 hour flight only to have to sit on the plane an extra 2.5 hours before taking off (and then of due to the delays you miss your connection home and have to spend an extra night in a hotel and the flight home the next morning is delayed over two hours too). No REAL complaint there though - I'd much rather be delayed for a flight so the mechanics can do their fixes vs. the alternative.

While I'm glad to be Home For a Rest — especially now that winter is over and the weather is nice — I am looking forward to my next trip as I'll be heading to Montreal to cheer on Team Mercedes / BlackBerry at the Canadian Grand Prix! Between now and then I've blocked off a big chunk of my calendar so I can go heads down on writing and producing some fun content, which I'm truly looking forward to. As seems to happen to frequently, I've been a little too quiet around these parts lately. With it being a quiet Memorial Day Weekend, I'm going to get started on fixing that right away and make some noise.

But first, a little Editor's Desk catch up:

CrackBerry 116: Loquacious

CrackBerry 116: Loquacious

I know it's been a while since we've recorded a podcast, but I've been traveling way too much. Adam and Bla1ze joined me today to talk more on the BlackBerry Z3, OS 10.3 / 10.3.1, the BlackBerry Windermere, and a few tales of BlackBerry Live from years past.

If we were at BlackBerry Live this week, by our Thursday afternoon we'd be exhausted and loopy and falling off the bandwagon, which is... pretty much happened with this episode toward the end. If you like CrackBerry podcasts though, you'll be sure to love it. So grab a drink and check it out!

The ultimate BlackBerry birthday cake!

It's Thursday. Which means it's Throw Back Thursday. And in this week's spirit of looking back at some of our favorite moments of BlackBerry Live events in years gone by, today I'm sharing with you a never before seen moment. For me personally, it's not only one of my favorite BlackBerry Live moments, but one of the absolute most memorable moments of my life.... my BlackBerry Surprise Birthday Party!!

My birthday is May 16th, which last year fell on a Thursday - the final day of BlackBerry Live. I had a meeting scheduled on my calendar for 2pm that day, to meet up with a colleague (and awesome friend!) from BlackBerry to discuss some future-looking CrackBerry ideas. It was a meeting that I requested, so no alarm bells went off in my head. We made our way back to the conference room that BlackBerry was using as their makeshift BlackBerry Live HQ for the week. And that's when it happened. I opened the door and walked into HAPPY BIRTHDAY!!

Q10

BlackBerry's former Chief Marketing Officer, Frank Boulben, inked a sponsorship deal last year with the Mercedes Formula 1 team. The deal is for three years, and while Mercedes did OK in 2013, the 2014 season is off to an AMAZING start. A lot of rules changed for 2014, and Mercedes clearly nailed the design of their new car. Five races into it, Mercedes has won EVERY SINGLE RACE. They're kicking so much ass I almost feel bad for the other teams.

For an F1 sponsor such as BlackBerry, it's really shaping up to be the DREAM SEASON. The BlackBerry logo is appearing on the podium race after race, and the cars are getting more than their fair share of screen time. As far as traditional premium brand sponsorship campaigns go, you can't really beat Mercedes' performance this year. Unfortunately, this year it doesn't appear that BlackBerry is doing much above and beyond their base sponsorship to further engage the F1 crowd. Last year the BlackBerry.com website featured a racing section (now a dead link), and at some of the venues BlackBerry ramped up on their consumer engagement activities... I attended last year's Canadian Grand Prix in Montreal, and BlackBerry 10 van was out in full force alongside an awesome F1 street installation that drew in crowds of people.

CrackBerry's CB10 native BB10 app updated to v1.5. Download now!

Ok CrackBerry Nation, it's time to get your CrackBerry app update on! You can now fire up BlackBerry World and update CB10 from version 1.4.4.1 to version 1.5. Do it. Do it NAO!

Earlier this month we made a call out for BlackBerry 10 developers in the CrackBerry community to help pitch in on the development of CB10, to which we got a great response. It didn't take long to address some of the outstanding bugs on the issues list, which are addressed in this update:

ChangeLog:

  • Active Frame image now sized correctly on BlackBerry Z30
  • New option to set the visual theme (light/dark) from settings
  • New option to clear cache
  • Improvements to link handling (BlackBerry World links to open directly in BlackBerry World, and links to articles that are cached locally get opened directly in app)

With the community development process running smooth, the goal is to keep developing the app and push out updates from now on at a steady cadence.

HUGE THANKS TO OUR COMMUNITY DEVELOPERS!

Huge thanks to the BlackBerry 10 developers from the community who contributed on the version 1.5 update:

After you update CB10, you should definitely click on the links above and download their apps from BlackBerry World, too!

Download CB10 from BlackBerry World

The BlackBerry Bold 9000 is *officially* unveiled at WES 2008!

Normally this is the week the CrackBerry team would be in Orlando enjoying the sun and hanging out with ~5,000 other fanatics at the BIGGEST BlackBerry event of the year. With no BlackBerry Live event taking place this year, we're taking a few days to look back at some of our favorite moments from the BlackBerry Live / BlackBerry World / WES events we attended in previous years.

WES 2008 was a HUGELY memorable event for me. In a lot of ways, it was our coming out party (for lack of a better term). At WES 2007 almost nobody knew who or what CrackBerry was. The site was still very new and our audience small. That changed in a BIG way at WES 2008. This was the event where BlackBerry officially unveiled the BlackBerry Bold 9000.

The thing was, CrackBerry unofficially unveiled the 9000 the week before. A BlackBerry 9000 showed up for purchase on eBay, and I was FAST to scoop it up. When it arrived, I reviewed the living hell out of it. With the 9000 being a highly anticipated phone, that story went EVERYWHERE. To this day that initial Bold 9000 walk through video is one of our most popular videos of all time. Showing up at WES 2008, it was like everybody knew who I was and about CrackBerry, in a large part thanks to that 9000 scoop.

I tried...

As you can likely guess from the title of this article, yesterday I downgraded from BlackBerry 10 to BlackBerry 7. If you follow me on Instagram or BBM Channels (C00010BC5), you already know the reason.

Whenever the weather gets warm, I always get the itch to rock a white phone, and looking through my collection of phones yesterday the white BlackBerry Bold 9900 caught my eye. I still think it's one of the hottest looking phones of all time. So spur of the moment, I decided I was going to leave BB10 for BB7 for a week just to use my sexy old 9900.

Missing BlackBerry Live

Since 2007, every year at about this time (give or take a day or week) I have made the trek to Orlando, Florida for BlackBerry Live, formerly known as BlackBerry World, formerly known as the Wireless Enterprise Symposium.

BlackBerry's new leadership team made the decision this year to cancel BlackBerry Live 2014, instead putting that budget into BlackBerry Experience events which are taking place around the globe. I don't disagree with the change in tactic - it totally makes sense to take the show on the road and go to where the people you're trying to reach are at.

That said, I can't help but feel a little sad right now. Seven years straight is a solid track record. This conference was my ritual. It was my annual BlackBerry pilgrimage, not just for me, but for soooooooo many other BlackBerry people. Over the years I've met and made friends with hundreds of amazing individuals at this conference. Every year I look forward to seeing the friendly faces of my BlackBerry-minded cohorts and more importantly, catching up over drinks to see how everybody survived the past year. Sure, I always appreciated the announcements and sessions and parties and food and trips to Universal, but the best part of this conference was always the people. That's what I'm missing most right now.

I did spend a few days earlier this year (after word dropped that BlackBerry Live was cancelled) doing some preliminary investigating into maybe getting a CrackBerry conference of our own up and running to fill in the void, but the undertaking wasn't proving feasible as I gathered all the data. Given the short notice on timing we had to make a yay or nay decision, so for this year it was a nay. I'm hoping BlackBerry brings back a conference of some sort for next year, or at least finds a way to put on a big consumer-focused event one evening. I do think getting the BlackBerry tribe together every so often is needed. Maybe at a minimum we can get a CrackBerry meet-up happening in the near future. Let me sleep on that...

In the meantime, with me not enjoying the sun in Orlando this week at BlackBerry Live 2014, I'm instead going to reminisce about the seven years of this event gone by and re-post to the blogs some of my favorite moments from BlackBerry Live / World / WES events over the years. I'll kick it off with last year's Welcome to BlackBerry Live intro... not necessarily one of my favorite moments, but it's a fitting one:

If you've ever been to a BlackBerry Live, BlackBerry World or WES, be sure to share your favorite memories in the comments!

Mothers Day Sale

Mother's Day is this weekend. And we can't think of a better way to tell Mom you love her than by saving 20 percent on all BlackBerry accessories at ShopCrackBerry.com. So, through midnight May 12, that's exactly what we're giving you!

To celebrate Mom (or anyone else you want to celebrate, we suppose), we're giving you 20 percent off BlackBerry cases. And headsets. And chargers. And batteries. Basically anything and everything Mom might need to keep things up and running. (And as we all know, things wouldn't be up and running if it weren't for Mom.) Just be sure to use coupon code MOM14 at checkout!

We have plenty of great accessories in stock for the BlackBerry Z30, BlackBerry Z10 and BlackBerry Q10 including batteries, cases, headsets and much more!

And for those of you taking a spare device along for the ride, don't forget the MOM14 coupon also works at the iMore StoreShopAndroid.com and our Windows Phone Central Store. Your shopping cart will follow you through all four stores, so you can buy from all four stores and checkout once. 

Connectedly Contest

Earlier this week we pulled the trigger on the rebranding of Smartwatch Fans to Connectedly. In case you missed the Welcome Post, be sure to give it a read as it lays out the mission and vision for Connectedly.

With May 1st here and a few days of smooth running now behind it, Connectedly is kickstarting things today with their first community contest! The grand prize is a Sonos Playbar and two Sonos Play:1 speakers. Runner up prizes include Philips Hue and the amazingly-fun Sphero toy. These are all products that I own and love - great prizes to get you living connectedly!

Entering for your chance to win is EASY - simply jump over to the Connectedly contest page and leave a comment to enter (remember, if you're already a member of any Mobile Nations site you can simply login with your existing username. To really move things into high gear straight away, with this contest you can gain an additional contest entry every day in the month of May by visiting Connectedly daily and participating in the Connectedly forums and commenting on the articles, for up to a max of 31 entries. Totally awesome.

Hit up the link below for full contest details and to enter. Good luck!!

Click Here for Full Contest Details and to Enter!

CB10 App

As I promised in the CrackBerry Forums a few weeks back, today I'm happy to announce we're inviting more BlackBerry 10 app developers to participate in the upkeep and development of our award-winning CB10 app.

With finite resources and a BIG to-do list on the apps front across all of our Mobile Nations properties, some of you have noted that CB10 hasn't been getting updated and progressing as fast as you'd like. After seeing a few developers express their wantingness to pitch in, we are making it happen! If you're a qualified BlackBerry 10 app developer (by qualified, I mean you've published BB10 apps before and know what you're doing) and are interested, keep reading for more details on how to get involved!

Connectedly

As promised, today I am extremely excited to announce the rebranding of Smartwatch Fans to Connectedly!

Along with the great new name we are expanding the coverage to include the full scope of next-generation of smart devices and connected products hitting the consumer market today — think connected lifestyle (health trackers, wearables), connected home, connected toys, connected automotive, and more! Be sure to visit the Connectedly is Open for Business welcome post for the full manifesto.

The site is hosted at Connectedly.com and we also have Connected.ly which will be used as the URL shortener for story links that appear on social sharing sites like twitter.

Nobody guessed the Connectedly name right in our guess the new name contest. Many of you got close, but no cigar. It's not surprising though - it took us over a year to land on the Connectedly name. Personally, I really love it. It's actually similar to CrackBerry in a lot of ways. It is a word in the dictionary (there can be only one connectedly!). It's highly relevant to the subject matter, but doesn't just spell it out directly. It's fun word to say. It's memorable. And somehow, just like CrackBerry, it starts with a C, ands in a Y and has a double consonant. Weird. Must be fate!

Be sure to visit Connectedly, check out the welcome post, and start visiting on a regular basis. On May 1st we'll kick off our launch celebration contest - you won't want to miss it!

BlackBerry Z30

**SURVEY ENTRIES NOW CLOSED **

Hey developers! If you have ten minutes to spare today and happen to want a new smartphone (who doesn't?), then we have something for you: The Developer Economics Survey. Brought to you by our friends at Vision Mobile, this quick survey focuses on developer questions around the things that are important to developers: platforms, frameworks, customers, and more.

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